Frequently Asked Questions
Everything you need to know about OBT Bricks and your orders.
What is the quality of OBT Bricks compared to other brands?
Our bricks are manufactured to the highest standards, ensuring 100% compatibility with all major building block brands. They feature a tight fit, vibrant colors, and are made from durable, non-toxic ABS plastic.
How long does shipping take?
Standard shipping typically takes 7-12 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What should I do if my set is missing a piece?
We strive for perfection, but if a piece is missing, please contact our support team with your order number and the part description. We will ship the replacement parts to you free of charge.
Do you offer international shipping?
Yes, OBT Bricks ships to most countries worldwide. Please note that international orders may be subject to local customs duties or taxes upon arrival.
What is your return policy?
We offer a 30-day return policy for unopened and unused sets in their original packaging. If you are unsatisfied with your purchase, please reach out to our customer service team to initiate a return.
Are OBT Bricks safe for children?
Safety is our priority. All our products meet international toy safety standards. However, due to small parts which pose a choking hazard, our sets are generally recommended for children ages 6 and up.